Building a strong foundation for your online business is critical to its long term success.  A business can only grow so far.

The role of the Online Business Manager (OBM) is to ensure that all business systems, procedures and tools are in place and functioning smoothly.  This will bring peace of mind to the business owner knowing that everything is under control and the business can handle taking on more projects and clients to grow their business.

A great first project for your new OBM is the creation of a Standard Operating Procedure (SOP) manual.  Many small business owners can see the benefit of having one, but just can never find time or inclination to create one.  Usually it is quite a relief to the business owner having someone take on the project of creating one.  Tina Forsyth mentions in her book; “Becoming An Online Business Manager” that a business is really not grown up until it has a SOP.

A good SOP solves many problems such as:

• What happens if there is an emergency and you cannot pay as much attention to the business as you normally would.
• An SOP saves you time and money, because all procedures are documented and systems are automated.
  • Less time (time is money) for training new team members.
  • Less time searching for important information related to repetitive tasks and projects.
  • You will typically pay less for an automated system than for a person to do the same task.
  • The busy business owner can actually take a vacation and not worry about what is happening at the office.

As you can see from the few examples listed above having an Online Business Manager adds value to your business by getting your operations under control and creating a strong foundation so that you can grow your online business to new heights.

If you would like to speak with me more about setting up systems in your business please feel free to contact me.

About the author

Brenda Violette, wrote 40 articles on this blog.

Brenda Violette is a Certified Online Business Manager. She has an expansion history of providing administrative and business support services to offline and online business. Brenda's mission is help entrepreneurial coaches and speakers get out of their own way in growing their 6 figure + to new levels of balance and profitability. She is truly expert in "Getting Things Done". She manages the day-to-day operations, builds your dream team, is single point of contact between you and your team, helps you develop product and service concepts into existence, a constant planner with a marketing mindset. Brenda is truly the bridge between you and the future growth of your business.

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